The City of Austin and a coalition of regional partners recently received grant funding to support the development of mobility hubs—welcoming community spaces that connect public and private transportation services and offer amenities for people of all ages and abilities.

These hubs aim to make getting around easier and more sustainable by bringing together options like bus stops, bike share, scooter parking, shade, seating, and more.

As we plan these spaces—especially during times of construction and congestion—we want to hear from you. Your input will help ensure mobility hubs truly reflect the needs of Austin residents. Thank you for taking a few minutes to complete this survey. 

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1. Is there a bus stop within walking distance from your home?

Yes, and I have used it at least once
Yes, but I don't use it
No, but I wish there was
No
I don't know
Closed to responses

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2. If you DON'T use the bus at all, why?

Too slow, unreliable, or inconvenient
Doesn't go where I need to go
I don't feel safe or comfortable using it
I don't understand the routes or schedules
I prefer other modes of transportation (car, bike, etc.)
Weather makes it difficult
Other (Please explain)
Not applicable - I do use the bus
Closed to responses

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3. Which mobility services or amenities would make it easier or more comfortable for you to get to/from the bus? Select up to 3 responses.

Bike share or e-scooters
Car share services (ex: Zip Car)
Parking at or near the bus stop
Secure bike parking at or near the bus stop
Designated pick-up/drop-off zones for ride sharing
Electric vehicle charging at or near the bus stop
None of these
Other
Closed to responses

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4. Which community services or amenities would make it easier or more comfortable for you to access or wait for the bus? Select up to three.

Public art (ex: wall murals, ground murals)
Public space (ex: plaza, patio, parklet, event space, play spaces)
Community events (ex: bike repair classes, pop-up markets)
Greenery (ex: plants, trees)
Shade structure
Seating
Real-time transit information
Public safety features (ex: lighting, police call box, security cameras)
Food trucks or other mobile services
Other
Closed to responses

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5. Which two public spaces or amenities in your neighborhood do you enjoy the most, and why?

Closed for Comments

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6. Think about your own neighborhood and the areas around your work, school, or other places you visit often. Use the map below to show us your input about public spaces in these areas:

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7. What is your ZIP code?

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8. What is the name of your neighborhood or local area?

Closed for Comments

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9. What is your gender?

Male
Female
Another gender identity
Prefer not to answer
Closed to responses

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10. What is your age range?

Under 18
18-24
25-34
35-44
45-54
55-64
65+
Closed to responses

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11. What race/ethnicity do you most identify with?

American Indian or Alaska Native
Asian or Asian American
Black or African American
Hispanic or Latine
Native Hawaiian or Pacific Islander
White (Not Hispanic or Latine)
Prefer not to answer
Closed to responses

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12. Are there children under 18 in your household?

Yes
No
Closed to responses

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13. Would you like to stay informed about future public space enhancements in your area?