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Austin 3-1-1 is requesting public feedback on its mobile app; the feedback will help the City identify possible future enhancements.

Since being launched in July of 2014, the Austin 3-1-1 mobile app has been downloaded over 13,000 times. Users can choose from 23 service request types.  More information is available on the Austin 3-1-1 website here. The app is available for download on the App Store or Google Play.

A survey is also being conducted. Please access it through the survey tab on

Speak up, Austin!


Topic: App Strengths

What do you like about the Austin 3-1-1 mobile app?

10 Responses

What do you dislike about the Austin 3-1-1 mobile app?

28 Responses

What changes or features would you recommend to make the Austin 3-1-1 mobile app more user-friendly?

14 Responses